Our Staff

Kathy Guokas - CERTIFIED SHOE FITTER (C.PED) AND BILLING MANAGER

Kathy Guokas

CERTIFIED SHOE FITTER (C.PED) AND BILLING MANAGER
Kathy is a Certified Pedorthist (C.Ped) which makes her an expert shoe fitter. Having a C.Ped fitting your shoes is particularly important for people with diabetes affected feet or other foot and toe conditions. Kathy is also trained in fitting compression stocking. Kathy is also the billing manager and can answer insurance and claim questions.
Lorraine Southworth - CERTIFIED MASTECTOMY FITTER

Lorraine Southworth

CERTIFIED MASTECTOMY FITTER
With 25 years experience Lorraine is the "Queen" of Mastectomy fitters in the Syracuse area. In 2014 she merged her "New Beginnings" Mastectomy business with MoPro. Lorraine is an ABC Certified Mastectomy Fitter and sees scheduled patients every Tuesday and Thursday.
Mari Cavanagh - MARKETING BOSS

Mari Cavanagh

MARKETING BOSS
Mari spent 6 years working in the showroom at Rothschilds before joining MEDI USA representing their compression stocking and appeal to dealers all over upstate NY. After 7 years of extensive travel with MEDI, Mari left them and is now working for MoPro as Marketing BOSS on a part time basis.
Sandi Pfohl - SHOWROOM SALES

Sandi Pfohl

SHOWROOM SALES
Sandi has extensive customer service experience from working the restaurant, mortgage and banking businesses. She is the primary showroom sales person.
Kevin Reap - OPERATIONS MANAGER

Kevin Reap

OPERATIONS MANAGER
As operations manager nobody really understands what Kevin does.
Rich Murphy - SERVICE MANAGER OF INSTALLATIONS AND REPAIRS

Rich Murphy

SERVICE MANAGER OF INSTALLATIONS AND REPAIRS
Rich works with Ron to design and install stairllifts, platform lifts and modular ramp systems. Rich is highly mechanically inclined and can install or fix most anything. He is factory trained on Hanidcare stairlifts. Rich also services rollators, wheelchairs and power wheelchairs. Rich's previous employment include working as a machinist including at New Process Gear.
Ron Swald - ACCESSIBILITY TECHNICIAN FOR STAIRLIFTS, VERTICAL PLATFORM LIFTS AND RAMPS

Ron Swald

ACCESSIBILITY TECHNICIAN FOR STAIRLIFTS, VERTICAL PLATFORM LIFTS AND RAMPS
Ron is a man of many talents, has previously worked as a welder, machinist, roofer and home improvement contractor. At MoPro Ron primarily works on home accessibility products with stairlift and vertical platform lift installations, designing and installing ramps, and he is the king of grab bars. When not working on accessibility products he is doing general repairs to the other products we sell.
Miss Sophy - SHOWROOM GREETER AND OMNIBUSDOG FOR POLICY COMPLAINTS

Miss Sophy

SHOWROOM GREETER AND OMNIBUSDOG FOR POLICY COMPLAINTS
Sophie has spent over half her life greeting people at the MoPro Showroom. She is known for her quiet disposition and her willingness to be petted and held. She is considered to be a good listener and is very non-judgmental. Sophie's allegiance can be had by offering just the smallest of dog treats. Check her out when your here. Customer selfie's with Sophie are permitted....free of charge.